13 QUESTIONS FOR DAILY
ANALYSIS
What separate GREAT managers
from the merely effective ones
It's easy to become absorbed in the day-to-day grind of worklife, to do only the next task on your plate and lose sight of the bigger picture. But is merely getting things done enough?
Forcing yourself to take a step back, get perspective, and separate day-to-day busywork from the bigger problems your company aims to solve is an exercise every great manager can benefit from. It separate GREAT managers from the merely effective ones.
The quality gurus called it PDCA (plan-do-check and act) The medical profession calls it “post mortem” The spiritual gurus called it ‘SOUL SEARCH’ a examination of your conscience where you are the witness and prosecutor both!
THIS A IS A CORE MODULE OF MY META+COACH PROGRAM SINCE 1998. Below are thirteen questions which capture the full picture
1. Am I doing what I love
and getting better at it?
The questions we
ask ourselves daily define our quality of life, and this makes picking just one
tricky. So here are two. The first is inspired by Steve Jobs and his famous
Stanford graduation speech: "Am I doing what I love?" The second
is "Am I improving every day?" I believe these two questions
could help any great manager achieve fulfillment, expertise, and a successful
company.
2. Am I doing my best to
empower my team?
As an great
manager who likes to plan out every minute of my day, I can get into the flow
of my own tasks and lose focus on those around me. So I try to make time each
day to deliberately check in with my team and see how they're doing, what their
frustrations are, and what I can do better to help them succeed. A successful
business great manager is one who helps employees do and be their best. –
3. Am I having fun?
Obviously,
running a business isn't always fun. But, overall, I think you have to enjoy
what you're doing to be successful. Even when things get challenging, it's
important for me to have fun: to do work that I enjoy and work with people I
enjoy. I want to be engaged and continue to feel the passion for what I'm doing
that brought me to start my company in the first place
4. How can I learn from
this?
Every great
manager fails. And every great manager learns from that failure. Whether
it's a difficult phone call, a team conflict, or a business challenge, always
remind yourself that it is a learning experience no matter how it turns out.
This way, everything you do is worthwhile
5. What will I do today
that will matter one year from now?
Great managers
need to stay focused on the bigger picture rather than the minutia of running a
business. At the top of every day's to-do list I put one key bigger-picture
task that will matter in the long run. Just having this written at the top of
my calendar, along with a little picture of an eagle, reminds me to focus on
the big picture and only dive down to ground level when it's crucial.
6. What do I want to
accomplish today?
The Roman
philosopher called it “CARPE DIEM” (sieze the day) Every great manager needs to
have milestones that lead up to the endgame or an overall goal. Taking a step
back and thinking, "What is something I want to accomplish today that
will get me one step closer?" helps set the tone for the day and what the
main focuses are. It is easy to get distracted with so many things going on,
but accomplishing things will keep you focused.
7. What did I not do?
Become your
personal growth guru... begin by asking yourself WHAT DID YOU NOT DO.
With the restrictions on your time, you can't do it all, and that's OK. But
there's a difference between accepting that and being conscious and deliberate
about the things you are electing not to do. A great manager knows the
difference by asking the question.
8. Is this the best use
of my time?
One question you
can ask daily or several times a day is: "Is this the best use of my
time?" It's easy to get caught up in what feels like an urgent situation
and forget about the big picture. Just because something can be done doesn't
mean it should be done or it should be done by you
9. What should I
delegate?
Thinking about
what you're doing that you shouldn't be doing can help you recognize when
you're focusing on the wrong things or you need to delegate more. As a great
manager, you need to understand your strengths and how to use those to best
help the company and not waste time on things that aren't moving the
needle forward
10. How am I moving
things forward today?
Most of us have
so much on our plate that we have to make choices about how we spend our time,
and it's easy to get bogged down in tasks of lesser importance. Asking
"How am I moving things forward today?" keeps you focused on the most
important tasks that actually advance your business and are the most valuable.
11. What is the most
important thing for me put FIRST on my timetable ?
BITE THE
BULLET...It's rarely the easiest task or the thing that's right in front of me.
Tackling the most important task first helps me avoid busywork and instead use
my time to further my company's goals.
12. What isn't working?
It might be
unorthodox, but I keep a list of what is the most pestering in my business at
the moment. What makes customers unhappy, doesn't work right, or looks bad?
Making the worst thing OK often has a higher impact than making an OK thing
good.
13. What matters to my
customer?
Your customers
are both internal and external. If you continually challenge yourself to get
into the minds of your customers and employees, on the basis of current events
and future needs, you can prioritize your day. Assuming you know where you want
to take the business, you can adapt your communication to what resonates best
with current events to get support for where you want to go.
with best
compliments
Dr Wilfred Monteiro
No comments:
Post a Comment